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UK debt advice: Citizens Advice, StepChange

The two largest UK debt advice charities, monthly: what Citizens Advice clients come in about — debt by type, energy affordability, homelessness, food bank referrals — and their average debts and budgets; and StepChange's demand, the reasons people fall into debt, the debts and arrears they hold, negative budgets and who the clients are.

Source: Citizens Advice — advice clients in England and Wales; StepChange Debt Charity — UK monthly client statisticsLast updated: Sep 28, 2026, 05:13Curated by Bui Thanh PhucAbout this data ↓

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Citizens Advice clients7
Food bank referrals32
Energy affordability advice32
Homelessness advice29
Debt advice by type of debt8
Average debt among clients30
Clients with a negative budget23
Average monthly budget surplus23
StepChange debt advice clients3
Demand for advice3
Debts and budgets7
Who the clients are5

Latest reading

People helped with food bank referrals stood at 14,824 People in Aug 2026. That is −11.2% from Jul 2026 and +0.1% from a year earlier. The series on this page is monthly and runs from Apr 2019 to Aug 2026. Source: Citizens Advice — advice clients in England and Wales; StepChange Debt Charity — UK monthly client statistics.

Latest
14,824 People
Aug 2026
vs previous period
−11.2%
Jul 2026
vs a year earlier
+0.1%

About this data

The two largest UK debt advice charities, monthly: what Citizens Advice clients come in about — debt by type, energy affordability, homelessness, food bank referrals — and their average debts and budgets; and StepChange's demand, the reasons people fall into debt, the debts and arrears they hold, negative budgets and who the clients are.

Frequently asked questions

What do these UK debt advice statistics measure?
They track clients seeking support from Citizens Advice and StepChange Debt Charity, including client volumes, debt categories such as rent arrears, average household bill arrears, household budgets and people helped with food bank referrals in the UK.
How often is UK debt advice data updated and how far back does it go?
The data is published monthly and provides continuous historical series going back to 2014, covering client demographics, debt profiles and support needs over time.
What geographical area does this debt advice data cover?
The statistics cover advice clients in England and Wales for Citizens Advice, alongside UK-wide monthly client figures from StepChange Debt Charity.
What breakdowns are available in the debt advice dataset?
Series are broken down by debt type, household tenure, income band, age group, household composition, ethnicity, disability status and reasons for falling into debt such as reduced income or benefits.
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